IT Technician
Salary $65-67K/year
Position Overview:
We are seeking an experienced and knowledgeable IT Technician to join our team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will play a crucial role in maintaining our organization's IT environment, ensuring its stability, security, and efficiency.
Responsibilities:
Provide technical support and troubleshooting for hardware, software, and network-related issues
Install, configure, and maintain servers, workstations, and network devices
Manage and monitor network operations, including performance, security, and availability
Implement and maintain backup and disaster recovery solutions
Perform regular system updates, patches, and upgrades to ensure security and performance
Manage user accounts, permissions, and access controls
Evaluate and recommend IT solutions and technologies to meet business needs
Collaborate with other IT team members to resolve complex technical issues
Document IT procedures, configurations, and troubleshooting steps
Train and mentor junior IT staff members
Stay current with industry trends, best practices, and emerging technologies
Participate in IT projects and initiatives as assigned
Requirements:
Degree or Diploma in Computer Science, Information Technology, or related field (or equivalent work experience)
Proven experience as an IT Technician, with at least 4-5 years in IT or network administration
Strong technical skills in networking, systems administration, and IT infrastructure
Proficiency in Windows operating systems. Proficiency in Mac is good to have
Experience with virtualization technologies (e.g., VMware, Hyper-V)
Experience with setting up Windows server 2019 or latest, IIS, and ADA policies
Experience with Microsoft 365 environment, Sharepoint, Entra ID, Intune, Azure AD, Group Policy
Solid understanding of TCP/IP networking, DNS, DHCP, and VPN
Experience in VLAN and Firewall deployments
Knowledge of cybersecurity best practices and tools
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal abilities
Ability to work independently and collaboratively in a fast-paced environment. Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Systems Engineer) are a plus